Friday, November 21, 2008

All Rights Reserved

It was a rough day, what with an incompetent optometrist's office and various work woes, so when I stopped at Walgreen's with hope of actually using my coupon for cranberry sauce, the last thing I wanted to find was a complete lack of said jellied goodness. At not one, but two stores. If you're going to put something like that on sale the week before Thanksgiving, shouldn't you corner the Ocean Spray market?

So I was riled up when I got home and decided to find the Walgreens web page and send them a note. As I was navigating the site, I found this neat little tidbit in the fine print

any message or other communication sent to Walgreen Co. becomes the exclusive intellectual property of Walgreen Co.


Ha. Right. Sure it does, guys. Exclusive? Intellectual Property???

Here you go, interwebs, the complete text of my message sent to Walgreens. Do with it what you will, but gee, don't tell them, they think they own it. Let 'em sue, I could use the money.


Why do you bother to have sales that run from Sunday to Saturday if your stores can not manage to order enough inventory to cover those sales? Today is just the latest episode, but it's an ongoing issue - you have a coupon item (and hey, coupons? in the 21st century? that's cute) and I don't get to the store until
Thursday or Friday and all I get is "nope, we're sold out." Not even an "I'm sorry." More likely I get a look like I must be crazy for having expected something you advertised as being available ALL WEEK isn't available ALL WEEK.

Today was the last straw, though. For lack of a single can of cranberry sauce in THREE different stores, you lost out on the sale of nearly $100 worth of Christmas decorations I had in my cart. And all of my future business.

And as far as the fine print I noticed while locating this page - " any message or other communication sent to Walgreen Co. becomes the exclusive intellectual property of Walgreen Co. " HA. Not likely. My words most certainly do not become your exclusive intellectual property, and in fact I'll publish this whole thing online just to prove that point.

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